Support

Overview
Software Downloads
Technical Support
Product Warranty
RMA Submission
Product Registration

Technical Support

Trouble Shooting Guides

Before contacting Madge please refrer to the trouble shooting guides below
For Token-Ring adapter problems please refer to the fault finding guide
For Wireless LAN Technical Support please refer to the Wireless LAN technical support pages

Technical Support Team

If you wish to contact the Madge Technical Support Team please use our web form.

Note:If you already have an existing maintenance contract, contact details are here.

We also provide limited telephone support during working hours, on the numbers below

In the UK	+44 (0) 1444 871349
In the USA	+1 (512) 288 9080

Warranty & Returns

Click here to access the Madge Warranty Agreement and Software License for Token Ring and Wireless products.

To request an RMA for Token Ring Adapter products only, please use the online RMA form.
For all other products please contact the Technical Support Team.

Wireless Management

The business benefits of mobile networking are clear. As the number and type of wireless devices increase on your network, the need for centralized management and control becomes a priority. Madge's Wireless management products allow you to establish a Security Policy which can be applied to multi-vendor Access Points via loadable modules.

Download our Multi-Vendor approach to Enterprise Wireless LANs White Paper

Download the Wireless Enterprise Access Server product Datasheet